Effective Solutions Through Partnership

Category Archives: Infographic

It’s Not Easy Being Lean: Dos and Don’ts of Visual Management Boards

Best Practices, Corporate Training, Employee Engagement, Infographic, KAIP Academy, Lean Six Sigma, Learning, Project Management, Sacramento, Team Building, Training, Workforce Development

By Ashley Christman, LSS MBB, SSBP, CSM

A version of this blog post first appeared on the Lean Transformation Group’s blog and was repurposed and posted here with permission. The original post can be found here.

In many organizations seeking to deploy Lean, one of the first things they rush to do is deploy visual management boards. Visual management boards are often found in Lean environments, and many Lean consultants extol their virtue, leading to organizations adopting them without enough information on the best practices with the board. They post a white board and fill it with metrics and graphs, performance data and improvement plans, but often fail to deploy them effectively. Soon enough these boards, chalk full of information, become nothing more than background noise on a wall with no real value to the organization. And this becomes a cycle.  As organization leaders come to the realization that it has little value as the boards are, they revamp them without a solid understanding of why they were ineffective in the first place.

So, what constitutes an effective use of visual management boards? Here is a quick overview of the dos and don’ts of visual management boards!

KAI Partners, via the KAIP Academy, is excited to starting bringing Lean Six Sigma training and certification to the Sacramento area soon! Follow @KAIP_Academy on Twitter to stay informed as we announce the dates of these Lean courses!

About the Author: Ashley Christman is a former nurse and Certified Lean Six Sigma Master Black Belt with a background in organizational change management and Lean. Her extensive experience in healthcare quality and performance improvement has transformed a number of organizations and led to better outcomes in patient care, reductions in wait times, and more. Her experience includes consulting for the CA Department of Public Health as well as multiple large hospital systems, including Santa Rosa Memorial and Petaluma Valley Hospital. Her passion for improvement and educating others led her to begin teaching in order to help entrepreneurs, professionals, and leaders create a sustainable culture change by empowering them to be change agents and champions of innovation. You can find her online at @learnlivelean on Twitter and on LinkedIn.

How to Navigate OCM on an Agile Project [INFOGRAPHIC]

Agile, Best Practices, Certified ScrumMaster (CSM), Communications, Infographic, Organizational Change Management (OCM), Prosci, Scrum

By Debbie Blagsvedt

What do current communication trends and Agile—the interactive system development framework—have in common? They both have increased the speed in which an activity occurs with the work being done in “sprints,” or 1-4 week periods. Mobile and visual communications have reconditioned people to prefer consuming information in small chunks and systems are built in pieces using an Agile framework.

With shorter, tighter, and visual communications as the go-to preferred method of communications and the increasing prevalence of Agile, traditional change management strategies and plans are being challenged. This infographic provides six ways Organizational Change Management can evolve to meet the demands of Agile and changing communication trends.

We hope this infographic aides you in successfully bridging the gap between your agile and OCM environments!

About the Author: Debbie Blagsvedt is an Organizational Change Consultant with over 25 years’ experience in change management, performance management, process improvement, training, and facilitation. She has a worked in both the private, public, and non-profit sectors in industries that include health, legal, financial, social services, high tech, and transportation. She currently works as an Organizational Change Consultant with KAI Partners on assignment with a child welfare services agency.  Debbie is passionate about collaboration among teams which she believes leads to high employee satisfaction and is equally fascinated with the rapid-fire speed of change and what it means for organizations today. Debbie grew up in the bay area but now considers Sacramento her home. She has many interests from home projects to wine tasting, volunteering, witnessing the changing face of Sacramento, and going on new adventures with her family and friends. Not to mention nightly walks and occasional mountain hikes with her dog, Emmett.

Why Corporate Training is a Must [INFOGRAPHIC]

Corporate Training, Infographic, KAI Partners, KAIP Academy, Learning, Training

Corporate training or career development is important for all employees at any stage of their career. As professionals, it is critical to stay on top of emerging trends, changes in the field, and advancements in technology.

Training is seen as a benefit to potential and existing employees. When job hunting, candidates want the ability to continue to grow and learn in their field and training is a great way to accomplish that. A candidate who sees that an employer offers training is more likely to take that position than with an organization that does not offer training or training incentives such as reimbursement.

The ability to learn and grow personally and professionally is an important factor for many. As a result, it is just as important for employers to offer some type of training program to their employees…Or they run the risk of losing valuable talent.

This infographic from Human Capital Development goes over some corporate training stats, including what kind of ROI you can see from corporate training, popular training areas, and more.

Do you offer training to your employees? How have you found a training program to work for your business?

A Sno Ball’s Chance (in Effective Communications)

Communications, Infographic, KAI Partners, Organizational Change Management (OCM)

By Diane Dean-Epps

Or, you could call it the Coconut Communication Effect.

Life should be simple.

Things in life we do should be simple.

Things in life we do, eat, feel, experience should be simple.

And maybe make sense along the way. And yet they aren’t simple. And they don’t make sense.

Take my love of coconut, for instance. I love coconut. Simple.

Hostess Sno Balls are made up of approximately 92% coconut. (This is a very scientific calculation.) That’s simple.

However, I don’t like Hostess Sno Balls one little bit. In fact, if they were the last foodstuff left on the Planet Earth I would not eat Sno Balls. Not so simple.

I thought I just said I love coconut. That doesn’t make sense.

See? Simple. Not so simple. (I probably don’t like Sno Balls because the coconut is sulfite-treated, but who knows?)

My love of coconut, and dislike of Sno Balls actually reminds me of communication. Why? Because I’m very imaginative in utilizing metaphors to illustrate a point? Sure. You’re right on that one. It’s also because communication is simple, and yet not so simple. I call this the Coconut Communication Effect.

We all love (translation: engage in) communication in some form.

When you take into consideration the Webster’s dictionary definition that communication is “a process by which information is exchanged between individuals through a common system of symbols, signs or behavior” it’s that “common system” part of the equation that’s the sticky wicket.

Simple. Not so simple.

We have to make sure we’ve established that common system of which our friend, Webster, spoke if we want a “Sno Call’s Chance” in communicating effectively. This is especially true in business. Any labor sector requires level-setting of criteria, norms, and standards in order to establish a common language. The ol’ “who-what-when-where-why-and-how” of messaging is always in play.

Unlike choosing to eat coconut, in Work World we’ve got to take the proverbial big bite, fully engaging all communication channels to achieve efficient information flow.

As a communications warrior who finds yourself leading the charge in fostering rich internal and external communications for your client, you have to be ready to explain organizational communications. Oddly enough, that may be the toughest challenge you face in your role. I want you to know it is possible to speak simply and succinctly on this topic. Have I got a chart for you.

I’m a big fan of visuals, and in the Digital Age never have truer words been spoken than “a picture is worth a thousand words.” For the purposes of this article, a picture is the aforementioned chart capturing four different types of communications that you’ll see below.

It’s simple. Very Simple. And the best part? You can co-opt it as your own, referring to it as “The Coconut Communication Effect.” Or not. My treat. I’m 92% sure it’ll be useful.

About the Author: Diane Dean-Epps is a Communications Specialist and newly certified ScrumMaster—who currently works for one of KAI Partners’ health care clients. Diane is a teacher and novel writer with numerous publishing credits, including MORE magazine, NPR’s This I Believe, The San Francisco Chronicle, Bigger Law Firm magazine, The Sacramento Business Journal, the Erma Bombeck Writer’s Workshop, and Sacramento magazine.

How to Engage and Motivate Employees [+INFOGRAPHIC]

Best Practices, Communications, Employee Engagement, General Life/Work, Human Resources, Infographic, KAI Partners, Managing/Leadership, Onboarding, Organizational Change Management (OCM), Small Business, Startup Company, Team Building

Our partners at BambooHR created an infographic outlining what employees really want. According to Bamboo HR, “Employees must be valued and respected at work while maintaining a healthy work-life balance or they won’t stay at a job. As long as employees’ pressing needs—empowerment, flexibility in the workplace and fair wages—are met, they’re more willing to tolerate lesser annoyances.”

So, how do you make sure your workforce is engaged and satisfied? Let’s revisit some tips and tricks for keeping your employees happy, whether during times of organizational change or just in their day-to-day work.

Via: BambooHR

So now we want to know: As an employer, how do you keep your employees happy? And as a employee, what do you want from your employer? Tell us in the comments!

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