November 14, 2017
Best Practices, Learning, Managing/Leadership, Organizational Change Management (OCM), Prosci, Training
By Elizabeth Long
Having a certification like Prosci is valuable in terms of provide knowledge and framework around the Prosci ADKAR® Model. It’s also a great way to show your credibility as a practitioner of change management.
While the certification provides a good foundation—and is something I recommend my fellow change managers think about obtaining themselves—much of the work happens when you get onsite and observe and evaluate the organization with which you’re working.
I’ve seen my share of people come in to an organization with various degrees and certifications and while they can provide a lot of strategic or academic talk, their ability to recommend and implement the tactics is lacking.
If you simply take the methodologies and apply them in a cookie-cutter way, your chances of change management success are slim. Every organization or client is different. The people differ, the company culture differs—you need to be able to take these always-different environments and connect with people on a human level. That is when the action really happens.
So, with certification in hand, how do you integration that human connection into your work, so that people feel connected and valued (i.e., open to change?) Here are some of my best practices:
As you begin applying your Prosci certification in your work, remember that it is a guideline—the desire to change and understanding the people you’re working with goes beyond methods and is all about understanding the real-world application.
About the Author: Elizabeth Long is a professional Organization Development Consultant and Curriculum Developer/Trainer. She received her Certification in Organizational Change Management from Prosci and is certified in e-learning development from Langevine Learning Center. Elizabeth has worked in many industries: High tech, healthcare, and state and local government. Currently, Elizabeth works as an Executive Consultant with KAI Partners, Inc. as a contractor working in a variety of California State Departments. Elizabeth has lived in Sacramento for the past 17 years and appreciates the history of Sacramento as well as its convenience to many well-known destinations like San Francisco, Tahoe, and Reno.
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