Effective Solutions Through Partnership

Category Archives: Conferences

California Digital Government Summit recap

Agile, Conferences, Digital Transformation, Event Recap, Government, Information Technology, Innovation, Innovation in the Public Sector, IT Modernization, KAI Partners, Product Management, Public Sector, Sacramento, Technology, Waterfall


Photo credit: Techwire

By Dave G. Cornejo, MBA, CSM

For over 30 years, Sacramento has been home to some of the largest and most-anticipated government technology conferences on the west coast. This year’s Digital Government Summit was no exception.

About the Event

Hosted by Government Technology/e.Republic, the summit included key state and local government executives, technologists, and industry specialists to address the most important policy, management, and technology issues surrounding the future of digital government in the State.

This year’s event included an impressive line-up of guest speakers like Governor Newsom’s Advisor on Innovation and Digital Services, as well as representatives from the Department of Technology, the Government Operations Agency, and more.

Key Takeaways

Some of the most interesting topics from the breakout sessions included:

  • Re-inventing Customer Services
  • AI (machine learning and predictive analytics)
  • Census 2020
  • Autonomous vehicles
  • Design Thinking in Action (putting focus on people when designing new services and products)

The overall theme for this year’s summit was on customer-centered technology, so it was not surprising that a large crowd gathered to hear the latest chapter on the Governor’s plan for the Office of Digital Innovation (ODI).

Governor’s Goals

Summit attendees learned that Governor Newsom wants the State to be more innovative on how it interacts with clients. He believes government is not focused on customers like private industry and he wants that to change.

Some of ODI’s innovation goals include the following:

  1. Encouraging agile and modular approaches to project management, rather than “waterfall” models.
  2. Bridging silos, not blowing them up.
  3. Developing talent, creating a community, and investing efforts in a culture change.

Final Thoughts

Working for a private sector consulting firm that supports many state public sector agencies to digitally transform, it was encouraging to hear the innovation-focused message from the Governor’s office and other guest speakers and summit attendees—and to know that we are on the same page when it comes to using technology to better serve Californians.

About the author

Dave G. Cornejo is a retired State executive having served as an Assistant Executive Director over Administration and Information Technology, Chief Financial Officer, and a Fiscal Division Chief. In these capacities, Dave successfully oversaw the implementation of multi-million-dollar technology projects. Dave has also taught Computer Information Science and Business courses as an Adjunct Professor with the Los Rios Community College District and served as a loaned executive to the California Performance Review team. Dave currently serves as a Financial Analyst for one of our public sector health care clients.

Medicaid Enterprise Systems Conference 2019

Conferences, Digital Transformation, Event Recap, Government, Healthcare, Information Technology, Innovation, Innovation in the Public Sector, IT Modernization, KAI Partners, Medicaid Enterprise Systems Conference 2019, Organizational Change Management (OCM), Project Management, Public Sector, Technology

KAI Partners was thrilled to attend the Medicaid Enterprise Systems Conference (MESC) last week in Chicago. MESC is an annual event bringing together public sector and private sector Medicaid leaders and partners to discuss issues around national Medicaid programs and systems.

A primary focus at MESC is claims management by Medicaid Management Information Systems (MMIS), provider management, and benefits eligibility management.

MESC is a critical meeting point for thoughtful dialogue, workshops, and demonstrations of new technologies. Over the course of three days, the KAI Partners team participated in several informational sessions, attended workshops, and had discussions on the trade show floor with new contacts and potential partners.

The conference provided insight into the various issues confronting systems across the nation and a valuable opportunity for us to share our knowledge working with MMIS technology, data warehousing, analytics, and business intelligence.

The themes of this year’s event centered primarily around the following:

  1. Health Care Innovation
  2. Medicaid Innovation
  3. Operations and Compliance
  4. Procurement and Contracting
  5. Interoperability
  6. Data and Analytics

These themes appeared throughout MESC sessions, where topics included the role of AI, Robotic Process Automation, Program Integrity, Modularity, Data Analytics, Organizational Change Management, Modernization, Outcomes-based approach to successful Medicaid system programs, and more.

From discussions at MESC, as well as our work here in California, we know the goals are to develop Medicaid solutions that are qualitative, supported by relevant technology, and that meet the needs of those who rely on these critical medical services.

One discussion centered around outcomes and encouraged technology vendors to be more active in pushing their technology further to achieve the desired outcomes—and to not be content with checking boxes on contract requirements.

Technology vendors were encouraged to engage in greater depth in understanding the limitations of the proposed system and to work with their public sector partners to achieve results that will have a meaningful impact on the populations served.

We were very encouraged by the session themes and with our discussions during the conference—they play to our company strengths and support our goal to serve a greater segment of the Medicaid enterprise. We look forward to pursuing opportunities that provide excellence in health care consulting and helping Medicaid departments achieve the programs and member outcomes for which they strive!

Attending MESC on behalf of KAI Partners this year were:

Ryan Hatcher: Ryan Hatcher is a skilled communications and management consultant with over a decade of experience campaigning for government, public affairs, and political clients. Ryan serves as an executive consultant providing communications support to one of California’s heath care agencies. He resides in Sacramento with his wife, Nikki, and their two dogs; in his spare time, Ryan enjoys experimenting in the kitchen and tinkering/building things in his garage.

Alexis Kalman: A graduate from UC Davis, Alexis spent over 10 years working with State Medicaid and other health and human service departments to develop, implement, and operate analytic warehouses and decision support systems. In her current role with KAI Partners, Alexis works as a technical project manager for a statewide education agency. Alexis is a board member at the YMCA of Superior California representing the Yolo YMCA. She also participates in both Boy and Girl Scouts with both of her children.

Lucie-Anne Radimsky: Lucie-Anne has over 15 years’ experience in communications and business development in the U.S. and Europe. She has represented clients within the technology, energy, and telecommunications sectors to government agencies, press, and industry analysts throughout the world. Lucie-Anne is an active community volunteer and has served on numerous non-profit boards and led alumni groups in Paris, Washington D.C., and San Francisco. She holds a B.A. in Economics from the University of California, Irvine. She resides in Sacramento with her Brazilian husband and two boys.

Understanding IT Security and Cybersecurity Laws

Conferences, Cyber Security, Data Privacy, Government, Information Security, Information Technology, IT Security, National Cyber Security Awareness Month, Public Sector, Ransomware, Sacramento, Technology

By Jamal Hartenstein, JD, CISSP, CGEIT, PMP

(ISC)², a leading cybersecurity and IT security professional organization, is holding their annual Security Congress event in Orlando in a few months. At the conference, I will be presenting a panel called “Behind the Text: Laws on Data Privacy, Consumer Rights and Cybersecurity, Deconstructed.” Today I am sharing a little bit of insight into what I will delve further into at the (ISC)² event.

Data privacy and cybersecurity laws shape many aspects of an organization, from influencing the operational decisions an organization makes to the way IT security professionals do their jobs.

The purpose of data privacy laws is to provide regulatory compliance measures to protect personal data—depending on the industry, this could be the data of consumers, customers, private citizens, or others. Typically, the laws align with IT security frameworks (often created by academics or other experts) and companies write their data privacy policies to comply with laws and adhere to frameworks.

But, what’s missing? When you deconstruct the text of the laws that govern an organization’s industry—think private sector financial, health insurance, banking, etc.—you may find loopholes or obligations you didn’t know existed. Organizations can save themselves a lot of time and money by understanding the scope of their legal obligations.

Legislation is increasingly shaping the IT security professional’s field. Some laws that currently govern IT security have been on the books for 100+ years, but only recently have been interpreted to cover data privacy and cybersecurity violations. These changing legal interpretations, along with the new laws being put on the books, means that there’s a level of legal understanding that can be daunting for organizations and the security professionals they employ. Collectively, we need to dissect the wording used in the popular data privacy and cybersecurity laws and break it down so IT professionals can truly understand what we’re working with.

As an IT Security professional, I understand the threats, technology, and strategies to mitigate threats. Having a legal background makes it easier for me to understand laws that determine exposure to compliance obligations and laws that influence how I develop strategies. For example, when organizations comply with a deletion request, or “the right to be forgotten” (aka: of your own personal data records held with an organization), this can be an expensive process, especially if the data is on offsite backups and housed with third party data processors. But the law is particularly tricky with explanations on why, how, and when an organization must process a deletion request, or even if the request must be performed at all. Consequently, a lot of time and money can be saved if IT Security professionals understand the text of the laws.

Interested in learning more? During my discussion at the (ISC)² Security Congress, we’ll cover the following:

  • Identifying loopholes in laws. For example, whether you must comply with a consumer’s request to be “forgotten”/deleted.
  • Identifying widely unknown obligations. For example, the requirement to appoint an EU Representative under GDPR, distinguished from the DPO.
  • Understanding the rights of the consumers regarding data privacy provisions and IT security obligations.
  • Understanding factors used to determine whether you must comply with data privacy and cybersecurity laws…and to what extent.

Want to find out how to deconstruct and understand security law? Attend my panel at the (ISC)² Security Congress in October—I hope you see you there!

About the Author: IT Security Program Manager at KAI Partners, Jamal Hartenstein is a cybersecurity legal expert who has helped some of the country’s largest financial institutions, healthcare companies, and federal agencies develop their IT Security Roadmap programs. In his current role, Jamal provides guidance to executive staff and security professionals on laws, frameworks, and policies that help shape their strategic plan, and helps organizations innovate safely and securely. Prior to working for KAI Partners, Jamal served as an Electronic Warfare Sergeant in the U.S. Army Military Intelligence Corps, where he was a steward for Defense Information Systems Agency (DISA) framework. He earned his undergraduate degree from Georgia Military College and his Juris Doctorate from University of the Pacific, McGeorge School of Law in California.

Building a Business Community in Sacramento

Community Service, Conferences, Entrepreneurship, Event Recap, Innovation, Public Sector, Sacramento, Sacramento Metro Chamber, Small Business, Startup Company, Technology

Photo Credit: Sacramento Business Journal

By Lucie-Anne Radimsky, CSPO

KAI Partners is a community of diverse and talented individuals who believe in the value of service. We actively engage with our clients to find solutions that meet their goals and objectives. As a local small business, we are also involved in the Sacramento business community.

We recently attended business events hosted by the Sacramento Metro Chamber and the Sacramento Business Journal. We gathered alongside other local businesses at two unique and important events helping to raise the profile of doing business in the Sacramento region and celebrating local businesses’ successes.

It is truly mind-blowing what transpires in a room filled with people from disparate groups who enter quietly…and who are then asked to engage and lean into conversations that ultimately unite them. Not only does the volume seem to exponentially rise, but the feeling of hope and potential seems to take hold, permeating the room and the bloodstreams of those in attendance.

Competitors become partners, strangers become friends, and dreams become reality.

KAI Partners attended a members’ meeting at the Metro Chamber, which gathers local business representatives to reconnect with the Chamber and allows them to engage with other local business members and those looking to join. We participated in a group activity which sought to better understand the why regarding membership in the Chamber. The results are below, and I don’t think you’ll be surprised by the answers:

Most everyone in the room seemed to be searching for a more personal connection to others in the community—they wanted to be part of something bigger than themselves and realized that in order to benefit from this important resource, they needed to actively engage.

The Fastest Growing Companies event, sponsored by the Sacramento Business Journal, was slightly more glamorous and involved a sit-down lunch, but it too was built on community and focused on raising awareness around the success that many businesses—50 to be exact—are experiencing in the region.

It is interesting to note that the combined revenue generation of the top 50 companies exceeds $500 million—an accomplishment that we can all get behind considering these are mainly small- to medium-sized businesses.

This event was a reminder that we can all be successful. In the words of Bret Fair of 360 Risk Partners, one of the companies highlighted at the event, “Focus on what you do best and do it so well that people start to talk about you.”

On that note, let’s all get back to work and do what we do best—and let’s act on that. Did you attend either the Metro Chamber or Sacramento Business Journal events? What were your key takeaways?

About the Author: Lucie-Anne has over 15 years’ experience in communications and business development in the U.S. and Europe, on behalf of start-ups and non-profits. She has represented clients within the technology, energy, and telecommunications sectors to government agencies, press, and industry analysts throughout the world. Lucie-Anne has both American and E.U. citizenship. She is fluent in English and French. Lucie-Anne is an active community volunteer and has served on numerous non-profit boards and led alumni groups in Paris, Washington D.C., and San Francisco. She holds a B.A. in Economics from the University of California, Irvine. She currently resides in Sacramento with her Brazilian husband and two boys.

Sacramento’s Impact Global Venture Summit recap

Conferences, Event Recap, Information Technology, Innovation, Innovation in the Public Sector, Internet of Things, IT Modernization, KAI Partners, Learning, Non-profit, Public Sector, Sacramento, Startup Company, Technology, The WorkShop


Photo credit: Impact Venture Capital

By Terry Daffin (PMP), Shyanne Long (CSM), and Lucie-Anne Radimsky (CSPO)

KAI Partners was in full force at Impact Venture Capital’s recent Impact Global Venture Summit!

Our organization thrives on innovation and partnership, so the summit was a great opportunity to meet with local entrepreneurs, businesses, and funders of next generation technology in Sacramento.

While the idea of “global” attached event in Sacramento might raise some eyebrows, we can assure you that the event lived up to its geographic expectations—we met with people from over 20 different countries who are currently living and innovating in the Sacramento area.

The innovative organizations in attendance at the summit represented industries such as agriculture, construction, IoT, VR products for the military, Blockchain, education, and entertainment.

What Sacramento may lack in density, we make up for in diversity, which is critical to long-term growth and success of any organization and/or region. The Impact Global Venture Summit was a good reminder that although Sacramento has always been top of mind due to its proximity to political power as the State’s capital, its popularity is starting to grow.

Rising costs in the Bay Area; our region’s thriving healthcare, construction, and agriculture sectors; the proximity to research institutions; and a skilled workforce and space spurring a resurgence of manufacturing all play an important role in attracting entrepreneurs and businesses from around the world.

Take for example autonomous vehicles, which is a priority for the Sacramento Urban Technology Lab, led by Louis Stewart of the City of Sacramento. Mr. Stewart presented this concept at the summit and discussed the initiative’s far-reaching implications in terms of raising our profile globally to Asia and Europe, including work-study visits to Germany and discussing with China the possibility of a training university co-locating in our region. Louis was joined by the CEO of SMUD, who have announced they will contribute $15 million toward the creation of a California Mobility Center, which will play a pivotal role in redefining SMUD’s future beyond selling electrons.

This topic was reiterated by Jan Geldmacher of Sprint, who discussed the rising importance of networks supporting the technologies of the future through 5G. He detailed Sprint’s latest project, self-driving robotic charging stations, which will service parked cars in heavily dense urban areas where static charging stations are uncommon.

It was empowering to have strong businesswomen in attendance and speaking on panels. During the “Women in Tech” panel, it was noted that in the future, there will not need to be a separate segment and panel just for women. Hopefully, it will be a given that women will not only be included, but also ingrained in technology, innovation, and all things business related. One panelist who stood out was Brissa Quiroz, the Director of the Valley Industry Partnership (VIP) Program at Fresno State University. With a PhD in Environmental Science and Engineering, Ms. Quiroz expressed her passion for fostering students interests in STEM programs, especially those who come from low income and minority groups. Ms. Quiroz made it clear that she hopes to get more girls into STEM programs and keep their interest thriving.

The event also included Epic Office Hours for current and future startup founders to ask questions and receive advice from some of the area’s most successful founders and investors on what it takes to succeed in this new ecosystem of innovation and disruption.

KAI Partners was pleased to be one of over 1,000 attendees enjoying this premiere event supporting entrepreneurship and innovation in the Sacramento region. Did you attend the Impact Global Venture Summit? What were you most excited to learn?

About the Authors: Terry Daffin is the Community Manager of KAI Partners’ coworking and collaboration space, The WorkShop Sacramento. Lucie-Anne Radimsky KAI Partners’ Business Development Lead, covering all divisions of KAI Partners, including training and managed IT services. Shyanne Long is an Associate Business Analyst supporting business intelligence and research.

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