Effective Solutions Through Partnership

Category Archives: ITIL


Corporate Training, Infographic, Information Technology, Innovation in the Public Sector, IT Modernization, ITIL, KAIP Academy, Learning, Sacramento, Technology, Training

You know we offer ITIL exam prep courses through KAIP Academy, but if you’re on the fence about whether this class is right for you, check out this FAQ! Do you have a question we didn’t answer? Ask it in the comments or email academy@kaipartners.com! Then click here to register for a KAIP Academy course!

KAI Partners News You Can Use

Agile, Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Co-working, Government, Healthcare, Hiring, Human Resources, Information Technology, Innovation, ITIL, KAI Partners, KAIP Academy, Learning, Managed IT Services, PMP Certification Bootcamp, Project Management, Project Management Professional (PMP), Public Sector, Sacramento, Scrum, Technology, The WorkShop, Training, Workforce Development

There’s always a lot going on at KAI Partners—from training opportunities to networking events to new job listings, we always have something afoot! Today we wanted to share with you some KAI Partners news you can use!

Professional Development

Our training division, KAIP Academy, has some great courses coming up, including:

  • Project Management Professional (PMP)® certification exam prep (4-day course)
  • Certified ScrumMaster® (CSM®) Certification via Scrum Alliance (2-day course)
  • Certified Scrum Product Owner® (CSPO®) Certification via Scrum Alliance (2-day course)
  • ITIL Foundation 4.0 certification exam prep (2-day course)
  • PMI-ACP certification exam prep (3-day course)
For more information, including course schedule and registration, click here.

Collaboration Destination

Our coworking space in East Sacramento—The WorkShop Sacramento—recently turned one year old!

To celebrate, we are offering a free day of coworking any weekday through April 15, 2019.

If you’re reading this after April 15th, not to worry—our daily drop-in rate is only $20, which is probably what you spend on parking and beverages at the coffeeshop where you normally work! Since we have free parking and coffee, the decision is easy! Come join us at 3301 C St., Bldg. 1000.

We are Hiring!

KAI Partners is hiring for a Managed Services Systems Engineer. The Managed Services Systems Engineer will support the completion of critical infrastructure management tasks, provide Tier 1 support to clients, configure new computers for deployment, and more.

For more information or to apply (and to view all our current job openings), click here.

Events for Everyone

In addition to being a place to rest your laptop, The WorkShop is also an event space! Here are some upcoming events taking place at The WorkShop:

Innovation Corner

We are all about innovation in the public sector, so we wanted to highlight some great innovation happening in that space.

Innovation doesn’t have to be technology forward. Yuba and Sutter Counties recently innovated their mental healthcare services by implementing a new partnership and best practices.

Check out this quick video discussing the Counties’ new venture.

KAI Partners is Hiring for 2 Project Managers in Sacramento!

Government, Hiring, Human Resources, Issues and Risks, IT Modernization, ITIL, KAI Partners, Project Management, Project Management Professional (PMP), Sacramento, Technology

KAI Partners is excited to hire for two Senior Project Manager positions in the Sacramento area! Here are the details:

ITIL Senior Project Manager

The ITIL Senior Project Manager will work on a project for one of KAI Partners’ public sector clients. The ITIL Senior PM has extensive experience leading application and infrastructure service delivery for complex organizations, managing implementation projects, and consulting in the areas of IT service management, enterprise architecture, and IT strategy development.

With a minimum three (3) years’ knowledge/experience with ITIL implementation and PMP® Certification, the ITIL Senior PM is responsible for:

  • Working to develop, document, and implement the change in operational responsibilities for the client’s needs;
  • Supporting the maturation of IT Operations and the new State Service Management Framework based on the ITIL standard;
  • Establishing and documenting ITIL Service Management best practices for the client and keeping executives and staff apprised of developments in implementing the new operational model; and
  • Supporting business and technical teams with the analysis of existing systems, application and technical infrastructure, and assisting in the development of recommendations; and more.

Click here apply for the ITIL Senior PM position.

Senior Project Manager

The Senior Project Manager will support the PMO of one KAI Partners’ public sector clients. With a minimum 8 years’ project management experience and a PMP® Certification, the Senior PM is responsible for:

  • Reviewing and reporting on the consistency of the system development contractor’s work plans, schedules, milestones, deliverables, staffing plans, and resource utilization;
  • Monitoring the progress of the system development contractor against the project schedule and plans and produce related progress reports and metrics-using client approved Project Management Office tools and procedures;
  • Building and maintaining the client’s project schedules, integrating the replacement contractor’s schedule with client project staff, and other program stakeholder activities;
  • Monitoring client resource allocation and utilization and make recommendations for pre-emptive and corrective actions;
  • Monitoring, evaluating, and participating in issue and risk management activities including identification, mitigation, and contingency planning;
  • Consistently identifying needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs; and more.

Click here apply for the Senior PM position.

We look forward to receiving your application today! Any questions about the above positions? Email recruitment@kaipartners.com.