Effective Solutions Through Partnership

Category Archives: Managed IT Services

How Managed IT Services and Cloud Computing can Save you Money

Alpen Technology Group, Certified ScrumMaster (CSM), Cloud Computing, Information Security, Information Technology, Innovation, IT Modernization, IT Security, KAI Partners, Managed IT Services, Non-profit, Project Management, Ransomware, Sacramento, Small Business, Systems Engineer, Technology

By David Baker, Microsoft MCSA & MCITP, CompTIA+ & Network+, CSM

We’ve talked before about how your organization can benefit from our managed IT services. We can help you reduce downtime, improve productivity, and more.

Something else we do is help you reduce the money you spend on IT services.

An IT company that helps you reduce IT costs? Yes! Our IT team is always on the lookout for ways to save our clients money.

We recently completed a phone migration and network infrastructure upgrade for one of our clients. We found a way to decrease their monthly phone bill by half, ultimately saving them well into five figures annually.

Another way to save your organization money? We’re a big proponent of cloud computing—for example, using Microsoft 365 or Google Cloud for your files, emails, calendaring, and anything else you need to run your business.

We know a lot of people are still hesitant to move over to “the cloud,” but here are a few examples of how migrating from in-house servers to cloud computing can save you money and peace of mind:

  1. Reduce hardware and electricity bill cost.Cloud computing means you no longer need to use certain computer equipment—you can repurpose the equipment for another use or donate it as a tax write-off. And, migrating your servers to the cloud can save money your electricity bill because you’re no longer paying for cooling costs.
  2. You don’t need to pay an internal IT staff. Especially when you take into consideration the hidden costs of FTEs—health insurance, payroll taxes, workers’ compensation, the list goes on—it’s often more cost-efficient to have a team like ours manage your IT needs. Our team handles the security and maintenance, and many other updates are automatic within the cloud.
  3. Disaster recovery. In the event of a building disaster, your electronic files are safe in the cloud. You and your team can still perform work duties and access any electronic files you need to. While this is never a welcome occurrence, you have peace of mind knowing your most valuable files are safe in the cloud.

KAI Partners’ expert cloud computing engineers are ready to help you meet your business goals. If you’re ready to let us take care of your IT needs, call 916-465-8065!

About David: David Baker holds certifications in Microsoft MCSA, Microsoft MCITP, CompTIA A+, CompTIA Network+ and has extensive experience in server, platform (HP/Dell). Mr. Baker has experience working with developers and supporting their development environment. In his current role, Mr. Baker monitors clients’ backups, active directory, DHCP and DNS, resolves helpdesk tier 1-3 support tickets, and has successfully completed AD migrations from server 2008 to server 2012 and 2016. Mr. Baker has successfully completed VOIP phone migrations, WAN ISP cutovers, network redesign and implementation, firewall replacements and security lockdown, AWS web server build out, AWS helpdesk call center engineering, and more. In his spare time, Mr. Baker enjoys BBQing, photography, and fitness.

KAI Partners News You Can Use

Agile, Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Co-working, Government, Healthcare, Hiring, Human Resources, Information Technology, Innovation, ITIL, KAI Partners, KAIP Academy, Learning, Managed IT Services, PMP Certification Bootcamp, Project Management, Project Management Professional (PMP), Public Sector, Sacramento, Scrum, Technology, The WorkShop, Training, Workforce Development

There’s always a lot going on at KAI Partners—from training opportunities to networking events to new job listings, we always have something afoot! Today we wanted to share with you some KAI Partners news you can use!

Professional Development

Our training division, KAIP Academy, has some great courses coming up, including:

  • Project Management Professional (PMP)® certification exam prep (4-day course)
  • Certified ScrumMaster® (CSM®) Certification via Scrum Alliance (2-day course)
  • Certified Scrum Product Owner® (CSPO®) Certification via Scrum Alliance (2-day course)
  • ITIL Foundation 4.0 certification exam prep (2-day course)
  • PMI-ACP certification exam prep (3-day course)
For more information, including course schedule and registration, click here.

Collaboration Destination

Our coworking space in East Sacramento—The WorkShop Sacramento—recently turned one year old!

To celebrate, we are offering a free day of coworking any weekday through April 15, 2019.

If you’re reading this after April 15th, not to worry—our daily drop-in rate is only $20, which is probably what you spend on parking and beverages at the coffeeshop where you normally work! Since we have free parking and coffee, the decision is easy! Come join us at 3301 C St., Bldg. 1000.

We are Hiring!

KAI Partners is hiring for a Managed Services Systems Engineer. The Managed Services Systems Engineer will support the completion of critical infrastructure management tasks, provide Tier 1 support to clients, configure new computers for deployment, and more.

For more information or to apply (and to view all our current job openings), click here.

Events for Everyone

In addition to being a place to rest your laptop, The WorkShop is also an event space! Here are some upcoming events taking place at The WorkShop:

Innovation Corner

We are all about innovation in the public sector, so we wanted to highlight some great innovation happening in that space.

Innovation doesn’t have to be technology forward. Yuba and Sutter Counties recently innovated their mental healthcare services by implementing a new partnership and best practices.

Check out this quick video discussing the Counties’ new venture.

KAI Partners Staff Profile: The Systems Engineer

Alpen Technology Group, Information Security, Information Technology, KAI Partners, KAI Partners Staff Profile, Managed IT Services, Sacramento, Small Business, Startup Company, Systems Engineer, Technology

There are many paths to success and while not everyone takes the same path, we often manage to arrive at the same destination. In our KAI Partners Staff Profile series, we share interviews and insight from some of our own employees here at KAI Partners. Our staff brings a diversity in education, professional, and life experience, all of which demonstrate that the traditional route is not necessarily the one that must be traveled in order to achieve success.

Today, we bring you the journey of David Baker, a Systems Engineer with our managed IT services division, Alpen Technology Group. Alpen Technology Group provides organizations the benefits of an internal IT department at a fraction of the cost of staffing one themselves.

The role of the Systems Engineer within IT services is critical. On any given day, Mr. Baker’s responsibilities include troubleshooting advanced security technologies such as Single sign-on and Multi-factor Authentication, managing IT initiatives, collaborating with clients, providing strategic advice on using technology to achieve goals and objectives, supporting new technology implementation, training users, and more.

Today we’re excited to share more about Mr. Baker’s Managed IT background and his current role.

KAI Partners, Inc.: How did you get into your line of work?

David Baker: My troubleshooting skills caught the attention of an instructor of mine who had just started a software training/consulting firm. He was impressed at my ability troubleshoot and reconstruct the computer. He was also looking for someone who loved computers and tech. I was able to work summer days and nights while going to school and increasing my technical knowledge. IT was fun, and I love playing video games, so it led down this road.

KAI: Are there any certifications or trainings you’ve gone through that have helped in your career?

DB: I have a certification through Microsoft—the Microsoft Certified IT Professional (MCITP)—as well as CompTIA’s Network+ and A+. I am also currently working on a certification with Amazon Web Services.

KAI: What is your favorite part about your line of work and why?

DB: My favorite part about my line of work is creating new networks for clients. \ Completing a project gives me a sense of satisfaction. I take pride in knowing that I have created something that will help a client meet their goals.

KAI: What is one of the most common question you receive from clients and what counsel or advice do you give them?

DB: The most common question I get from clients is how we can save money on IT. I tell them let’s look at your environment and streamline it. For example, I once moved a client from physical servers to a virtual environment, which saved them money on cooling and electricity use.

Now that we’ve learned more about David’s Systems Engineer work, here’s a little more about him!

Quick Q&A with David:

Daily, must-visit website:  www.techcrunch.com

Preferred genre of music: Blues

Best professional advice received: Never give a firm time to resolve an issue in IT. You do not want to set an expectation that you cannot meet due to Murphy’s Law or other outside factors.

Book you can read repeatedly: “Who Moved My Cheese?”

Most-recent binge-watched show: Dear White People

About David: Mr. Baker has 11 years of experience in IT ranging from help desk to network/systems engineer and working with different technologies such as Cisco, SonicWALL, Dell, VMware, and Microsoft. Mr. Baker currently works for KAI Partners as a Systems Engineer, helping clients meet their IT needs. For fun, Mr. Baker enjoys enjoy BBQing, photography, and fitness.

Interested in learning more about how David and the Alpen Technology Group can help your organization? Call 916-465-8065!

KAI Partners is Hiring!

Agile, Business Analysis, Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Communications, Corporate Training, Hiring, Human Resources, Information Technology, IT Modernization, KAI Partners, KAIP Academy, Managed IT Services, Onboarding, Organizational Change Management (OCM), Project Management, Sacramento, Small Business, Systems Development Life Cycle (SDLC), Technology

KAI Partners is excited to be expanding its team once again! Interested in joining our growing company, including positions within our training and managed IT services divisions? Take a look at the following positions for which we are currently hiring!

Business Solutions Analyst

The Business Solutions Analyst performs business systems analysis and is responsible for work that involves applying analytical processes to the planning, design, and implementation of new and improved business information systems and business processes to meet the business requirements of customer organizations.

Click here for more information or to apply for the Business Solutions Analyst role.

Certified Business Analysis Professional

KAI Partners’ training division, the KAIP Academy, is seeking a Certified Business Analysis Professional (CBAP) in Sacramento. The CBAP will be expected to deliver the following trainings:

  • ECBA – Level 1
  • CCBA – Level 2
  • CBAP – Level 3

Click here for more information or to apply for the CBAP role.

Software Developer Erlang and Elixir

The Sacramento-based software developer is experienced, motivated, enthusiastic, and flexible. The ideal candidate should have three or more years’ experience, working knowledge, and interest in Elixir and Erlang.

Click here for more information or to apply for the Software Developer role.

System Engineer

Our Managed IT Services division, Alpen Technology Group, is looking for a Sacramento-based System Engineer with 6-10 years of relevant experience. The System Engineer is responsible for resolving Information Technology (IT) issues for Alpen TG clients.

Click here for more information or to apply for the System Engineer role.

But wait, there’s more!

Here are some other positions for which we are currently hiring:

We look forward to receiving your application today! Any questions about the above positions? Email recruitment@kaipartners.com.

Why Your Small Business Needs Managed IT Services

Alpen Technology Group, Information Technology, KAI Partners, Managed IT Services, Sacramento, Small Business, Startup Company, Technology

By Steven Duart

As you may have heard, KAI Partners recently partnered with Managed IT Services firm, Alpen Technology Group, to provide comprehensive managed IT solutions for businesses.

As a small business, you have enough going on to make sure your business succeeds. Managing your IT systems shouldn’t have to be yet another item on your to-do list.

So, what exactly does our managed IT team do for you? Think of it this way, if it has an on/off switch—server and networking equipment, desktops, tablets, phones, and copiers, basically everything you need to run your small business—we can manage it for you.

In short: We are your IT department.

Alpen TG provides all the benefits of an internal IT department at a fraction of the cost of staffing one yourself. Here are a few other benefits of our managed IT services:

Comprehensive Network Confidence. A critical part of your success as a business is your computer network and making sure it runs predictably, optimally, and securely. You need to be able to focus on your organizational mission and not your IT network, which is why Alpen TG’s fully managed service is the ideal solution to provide the utmost in network reliability and quality service.

Improved Productivity. Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Decreased Downtime. Through our service management service, we perform preventative maintenance activities that keep your network operations up, and we reduce the number of incidents and downtime that you encounter.

Tailored IT Plans. Every organization is unique and has unique needs. We provide customers with tailored recommendations that align with your business vision and strategy. Through a comprehensive IT assessment, our team identifies essential business criteria and develops a strategy to create tailored IT plans.

We provide remote and on-site support, monthly network health reviews, security and backup management, and more. We do all this to give you the time and energy to focus on what’s important to help your business grow—and most importantly, to give you peace of mind that your IT system is managed adequately.

Interested in getting a quote or learning more about how Managed IT Services can help your small business? Call 916-465-8065 or email Sduart@alpentg.com.

About the Author: Mr. Duart is a Managed IT Services expert who has been integrating people, process, and technology and providing comprehensive technology solutions for businesses and outstanding support for over 13 years. Steven is dedicated to striving to make a difference in the local community by offering Non-Profits CIO-Level consulting at a fraction of the cost. Steven successfully started his own MSP firm and partnered with KAI Partners to expand Managed IT Services offerings in California. Steven holds a Master’s degree in Computer Information Systems and graduated with honors from St. Edwards University in Austin, Texas and is currently working on his PhD.

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