By Elizabeth Long, Prosci, CSM Most people don’t resist change just to resist change. Most people resist change because of fear. Fear of: No longer being the knowledge holder or subject matter expert (SME) Not being capable of performing the new work Not being comfortable with or slow to learn the new job/technology Having to …
By Stephen Alfano, PMP, CSM Ice cream melting. Kids whining. Anger mounting. It’s a Saturday morning in the middle of summer. The lines at the local grocery store registers are six people deep. Patrons have been moving at a glacial pace for the last 10 minutes. Many are complaining to one another. Several have begun …
Why Process Improvement Is a Never-Ending Job…Thank Goodness Read More »
By Jamie Spagner, PMP, CSM, CSPO As a PMP, I have nearly a decade of traditional project management experience. I’ve worked on several projects and helped implement solutions into production using the standard waterfall methodology. With a very scripted plan, traditional projects have pre-defined scope and a definitive end. Something I’ve recently started to work …
Improving the User Experience with Product Management Read More »
There are many paths to success and while not everyone takes the same path, we often manage to arrive at the same destination. In our KAI Partners Staff Profile series, we share interviews and insight from some of our own employees here at KAI Partners. Our staff brings a diversity in education, professional, and life …
By Ashley Christman, LSS MBB, SSBBP, CSM, CSPO I recently read an article in which the author called Lean Six Sigma a ‘management fad.’ There were three core aspects that the author highlighted, in discussing his experiences, that struck my attention: 1. Lack of buy-in 2. Lack of adequate training for staff 3. No plan …
3 Tips to Implement a Successful Process Improvement Program Read More »
