Effective Solutions Through Partnership

Category Archives: Workforce Development

KAI Partners Staff Profile: President & CEO, David Kendall

Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Community Service, Corporate Training, Entrepreneurship, Front Street Animal Shelter, KAI Partners, KAI Partners Staff Profile, Learning, Managing/Leadership, Organizational Change Management (OCM), Professional Development, Program Management, Project Management, Project Management Professional (PMP), Sacramento, Sacramento Steps Forward, Servant Leadership, Small Business, Training, WEAVE, Workforce Development

There are many paths to success and while not everyone takes the same path, we often manage to arrive at the same destination. In our KAI Partners Staff Profile series, we share interviews and insight from some of our own employees here at KAI Partners. Our staff brings a diversity in education, professional, and life experience, all of which demonstrate that the traditional route is not necessarily the one that must be traveled in order to achieve success.

Today, we bring you the journey of our very own President & CEO, David Kendall! David founded KAI Partners in 2003. As our President & CEO, he is a managing director for the organization, as well as service delivery lead for a number of our clients.

KAI Partners, Inc.: How did you get into your line of work?

David: I spent nine years in the U.S. Air Force performing a technical role related to electronic warfare. At the same time, I was finishing up my undergraduate degree in Management Information Systems from University of Maryland University College. After the Air Force and graduating from college, I worked for several different companies in project manager and program manager roles.

KAI: Are there any certifications or trainings you’ve gone through that have helped in your career?

David: I have my Project Management Professional (PMP)®, Certified ScrumMaster (CSM®), and Certified Scrum Product Owner (CSPO®) certifications. I’ve found that certifications give us a common language to talk about a particular domain. They provide a framework to execute tasks in a specific order to achieve an outcome. They also provide a professional community and opportunities for community service.

KAI: What is your favorite part about your line of work and why?

David: For clients, my favorite part of my job is providing solutions to business problems. Helping solve problems means I can really see the value for our customers, partners, and our staff. My favorite part of being a small business President & CEO is individual and team development.

KAI: What is one of the most common questions you receive from clients and what counsel or advice do you give them?

David: I frequently get asked by clients, “How do I manage change across my organization?” I recommend building coalitions, identifying change agents, and including these people in the process early and often. Internally, I sometimes get the ‘What’s in it for me?’ question. I think it’s important to communicate why we do what we do and how this relates back to all aspects of a person’s work—their own development, the team’s development, our community, and our customers.

At the end of the day, our goal is to help provide more reliable services to Californians, so it’s important to keep this at the forefront.

Now that we’ve learned more about David’s background and current work as both consultant and KAI Partners’ President & CEO, here’s a little more about him!

Quick Q&A with David Kendall:

Daily, must-visit website: For work, I visit Asana.com. It’s a flexible work management tool that allows the team to create a set of business rules so everyone can work successfully. For news and information, I go to the New York Times, LinkedIn, and—of course—social media sites.

Preferred genre of music or podcast to listen to: The most recent audiobook I listened to was “Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us,” by Dan Lyons. I read this for the bi-monthly KAI Book Club. The book club is a newer endeavor for us internally. I’ve enjoyed the participation and a diversity of perspectives and thought-provoking discussion that comes out of our meetings. We also have a resident mixologist who creates thematic cocktails based on each book!

Best professional advice received: “Leaders are not appointed.” Another piece of advice I received is simply said (but not always simply done), and that is: Manage expectations. I’ve found that this applies to any management job at any level.

Book you can read over and over again: Principles: Life and Work by Ray Dalio.

Most-recent binge-watched show: “Letterkenny” on Hulu.

About David: Mr. Kendall’s career serving the public sector includes key consulting positions for various health and human services agencies. Mr. Kendall supports a number of community partners in the Sacramento region, including WEAVE, Sacramento Steps Forward, and Front Street Animal Shelter. In his spare time, David enjoys playing golf and cooking.

How to Hack into an IT Career (No hacker skills required!)

Cloud Computing, Corporate Training, Cyber Security, Digital Transformation, Government, Information Security, Information Technology, Innovation, Innovation in the Public Sector, IT Modernization, IT Security, KAI Partners, Professional Development, Project Management, Project Management Professional (PMP), Public Sector, Sacramento, Technology, Workforce Development

By Jamal Hartenstein, JD, CISSP, CGEIT, PMP

I recently had the opportunity to speak to a group of civil servants through the organization, NxtGov. NxtGov is a professional network for people working in California public service, and those who are interested in public service. According to NxtGov, “We want to develop this network into a platform for collaboration across government and other sectors to develop innovative ideas to improve government service and restore trust and pride in public service.”

To achieve their mission, NxtGov promotes training and advancement of current government workers and actively recruits new talent. NxtGov adds value with opportunities on how to find and apply to government positions and training on how to sharpen skills to promote within.

My discussion focused on improving understanding of the Information Technology workforce within the public sector, including information on the different certifications and skills-building that might be beneficial. With so many public sector agencies undertaking large system replacements and other innovation projects, skilled IT professionals are needed now more than ever. And, IT professionals with different backgrounds—like project management and change management—are just as much in demand.

Interested in learning more? Here are some Q&A on IT certifications and professional development:

  1. Do I need an IT certification? Considering all the letters behind my name, I definitely think certifications are valuable! Plus, certifications are often mandatory checkboxes when applying for government positions. Even if it’s not mandatory, a certification can indicate to employers your interest in and dedication to a particular industry. A certification can also validate years of experience and capability.
  2. Which certification do I need? First you need to determine which certification is most valuable to you and your goals. A certification is only as strong as the certificate authority and how you use your credential. Remember that earning a certification often allows you to gain access to and participate in a new online community with membership by the certification authority. Resources will become available that otherwise were not offered, which only aids in your continued development.
  3. Is a PMP® an IT certification? Short answer: Yes! Many of us have been involved in IT project management, but just didn’t know it. A PMP® credential is a valuable IT certification and as of July 2019, there are nearly 900 open project management jobs in the Sacramento region. (Bonus: The average IT Project Manager position pays upwards of $95K annually).

The future of IT in the public sector is great and growing. Whether it’s through cloud migrations, third party software replacements, or an innovation we haven’t even thought of yet, now is the time to start taking your professional development up a notch. For a sustainable IT career, you should keep up with new certification and training and make sure you don’t stay stagnant in a position that isn’t growing along with the speed of technology.

How are you navigating the IT changes in the public sector? Be sure to check out NxtGov to learn more about the important work they’re doing to help improve government services.

About the Author: IT Security Program Manager at KAI Partners, Jamal Hartenstein is a cybersecurity legal expert who has helped some of the country’s largest financial institutions, healthcare companies, and federal agencies develop their IT Security Roadmap programs. In his current role, Jamal provides guidance to executive staff and security professionals on laws, frameworks, and policies that help shape their strategic plan, and helps organizations innovate safely and securely. Prior to working for KAI Partners, Jamal served as an Electronic Warfare Sergeant in the U.S. Army Military Intelligence Corps, where he was a steward for Defense Information Systems Agency (DISA) framework. He earned his undergraduate degree from Georgia Military College and his Juris Doctorate from University of the Pacific, McGeorge School of Law in California.

About the KAIP Academy’s Training and Certification classes

Agile, Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Corporate Training, Information Technology, KAIP Academy, Learning, Professional Development, Project Management, Project Management Professional (PMP), Sacramento, Scrum, Technology, Training, Workforce Development

Learn more about the KAIP Academy, northern California’s premiere training and certification resource for professionals looking to advance their career and professional opportunities!

Interested in registering for one of KAIP Academy’s upcoming courses? Start here!

Sacramento’s Commitment to Community through Entrepreneurship and Workforce Development

Community Service, Coworking, Entrepreneurship, Event Recap, Hiring, Human Resources, Information Technology, Innovation, Innovation in the Public Sector, KAI Partners, KAIP Academy, Learning, Non-profit, Public Sector, Sacramento, Startup Company, Technology, The WorkShop, Training, Workforce Development

By Lucie-Anne Radimsky, CSPO

It’s an exciting time to be in Sacramento—especially if you’re looking at it from the perspective of our sports franchises. From the King’s most successful season in over 10 years to a potential Major League Soccer bid and subsequent arena built in the Railyards—the sky is the limit and our local economy benefits from this success.

Beyond making headlines in the sports pages, nothing screams vibrant economy like a strong workforce and a thriving entrepreneurial ecosystem.

KAI Partners takes our community engagement role seriously. Our leadership not only makes community engagement possible—they make it a priority. Community engagement is fundamental to our values, and it is what helps us continue to thrive as an organization.

KAI Partners recently had the opportunity to participate in two events focused on community engagement through workforce development and entrepreneurship.

The first event, sponsored by Valley Vision, was the Information Communication Technology (ICT) Advisory Committee meeting. This event brought together educators and employers to continue to push forward important work around developing the ICT Workforce and relevant pathways.

A strong turnout by educators allowed for interesting discussions around curriculum and its relevance to various industries’ skill demands. In the future, I hope more employers attend events like these. Employers are one of the most important stakeholders in this ongoing conversation and after the ICT meeting, one thing was clear:

More exchange is needed between educators and employers.

An exercise we performed within our breakout group highlighted this disconnect between employers and academics. We were given two job descriptions and were asked to give feedback on the skills—both technical and soft skills—needed to perform these jobs. We found that the technical requirements that employers associated with specific degrees did not match the actual skills acquired through that academic program and were outdated. This highlighted another reason why all stakeholders must work in tandem to ensure perception matches reality.

Next up on KAI Partners’ agenda was Pitch Week, sponsored by Sacramento State’s Carlsen Center for Innovation and Entrepreneurship. The day-long event included two afternoon sessions of startup pitches sponsored by StartupSac and Future Four & More (an annual regional Business Concept Competition for northern California community college and California State University students, hosted by one of the participating schools in the region).

According to Katherine Cota, the Executive Director at the Carlsen Center, “The purpose of this event is to develop business startups, boost economic development, encourage entrepreneurial thinking, connect students to angel investors and venture capitalists, and provide them with a wider, regional network of students, mentors, and professionals.”

From a plant-based prepared meal service exclusively for kids, to a blockchain solution to reduce efficiencies for real estate land registries, it was gratifying to see entrepreneurs of every age and creed participate.

The future looks bright and KAI Partners looks forward to continuing to support the innovation ecosystem.

We will continue to partner with academia, non-profits and public servants alike to ensure our region becomes stronger, more innovative, and more resilient. KAI Partners is always looking to meet new people, support organizations, and help cultivate solutions—especially solutions around public sector innovation.

We’d love to get to know you better—drop us a line in the comments below, or stop by our coworking and collaboration space, The WorkShop Sacramento.

About the Author: Lucie-Anne has over 15 years’ experience in communications and business development in the U.S. and Europe, on behalf of start-ups and non-profits. She has represented clients within the technology, energy, and telecommunications sectors to government agencies, press, and industry analysts throughout the world. Lucie-Anne has both American and E.U. citizenship. She is fluent in English and French. Lucie-Anne is an active community volunteer and has served on numerous non-profit boards and led alumni groups in Paris, Washington D.C., and San Francisco. She holds a B.A. in Economics from the University of California, Irvine. She currently resides in Sacramento with her Brazilian husband and two boys.

KAI Partners News You Can Use

Agile, Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Co-working, Government, Healthcare, Hiring, Human Resources, Information Technology, Innovation, ITIL, KAI Partners, KAIP Academy, Learning, Managed IT Services, PMP Certification Bootcamp, Project Management, Project Management Professional (PMP), Public Sector, Sacramento, Scrum, Technology, The WorkShop, Training, Workforce Development

There’s always a lot going on at KAI Partners—from training opportunities to networking events to new job listings, we always have something afoot! Today we wanted to share with you some KAI Partners news you can use!

Professional Development

Our training division, KAIP Academy, has some great courses coming up, including:

  • Project Management Professional (PMP)® certification exam prep (4-day course)
  • Certified ScrumMaster® (CSM®) Certification via Scrum Alliance (2-day course)
  • Certified Scrum Product Owner® (CSPO®) Certification via Scrum Alliance (2-day course)
  • ITIL Foundation 4.0 certification exam prep (2-day course)
  • PMI-ACP certification exam prep (3-day course)
For more information, including course schedule and registration, click here.

Collaboration Destination

Our coworking space in East Sacramento—The WorkShop Sacramento—recently turned one year old!

To celebrate, we are offering a free day of coworking any weekday through April 15, 2019.

If you’re reading this after April 15th, not to worry—our daily drop-in rate is only $20, which is probably what you spend on parking and beverages at the coffeeshop where you normally work! Since we have free parking and coffee, the decision is easy! Come join us at 3301 C St., Bldg. 1000.

We are Hiring!

KAI Partners is hiring for a Managed Services Systems Engineer. The Managed Services Systems Engineer will support the completion of critical infrastructure management tasks, provide Tier 1 support to clients, configure new computers for deployment, and more.

For more information or to apply (and to view all our current job openings), click here.

Events for Everyone

In addition to being a place to rest your laptop, The WorkShop is also an event space! Here are some upcoming events taking place at The WorkShop:

Innovation Corner

We are all about innovation in the public sector, so we wanted to highlight some great innovation happening in that space.

Innovation doesn’t have to be technology forward. Yuba and Sutter Counties recently innovated their mental healthcare services by implementing a new partnership and best practices.

Check out this quick video discussing the Counties’ new venture.

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