Effective Solutions Through Partnership

Managed IT Services

KAI Partners takes pride in our ability to understand and satisfy our clients’ IT needs and requirements. Our Managed IT Services team works with clients to deliver, sustain, and evolve state-of-the-art IT solutions and services. Our team is exceptional in their accountability, breadth of experience, and deep expertise. We emphasize proactive issue identification and resolution and clear, punctual communication.

Here are some of the Managed IT Services we provide:

  • Helpdesk support. We can be on-call during your regular business hours, or 24/7.
  • Network monitoring and upgrades. We cover all aspects of your network to make sure your uptime stays high.
  • Hardware and software support. We can help you upgrade or replace failing computers, laptops, and other hardware.
  • IT Consulting and Project Management. Our subject matter expertise in Microsoft, Google Apps, AWS, Cisco, Meraki, VMware, Azure, Hyper-V, Citrix, and others means we can help solve any IT issue.
  • Customized Service Level Agreements. If one of our standard IT Services plans doesn’t work for what you need, we’ll work with you to build a customized plan!

Here are some benefits of Managed IT Services:

  • Reduced network downtime through proactive maintenance. Regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
  • Increased Productivity. Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures. Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business.