California Community Colleges Logo

The Challenge: Momentum Without Structure

The Workforce and Economic Development Division (WEDD) at the California Community Colleges Chancellor’s Office (the Chancellor's Office) held an ambitious mission: to expand equitable economic opportunity through education and workforce pathways aligned with Vision for Success, a foundation now giving way to Vision 2030, California’s latest statewide transformation agenda.

But with more than a dozen active initiatives, ranging from grant programs to legislative efforts and multi-agency partnerships, the landscape quickly became overwhelming. Programs were launched faster than they could be integrated, and without shared systems for tracking, reporting, or knowledge transfer, the risk of misalignment grew.

Stakeholders spanned legislators, faculty, healthcare providers, and community consortia. Each brought urgency and vision, but not always a clear execution framework.

Without a unified operational model, even the most promising efforts faced fragmentation, duplication, and reduced impact.

Listening First: Clearing the Noise

Rather than prescribe solutions, KAIP embedded five Senior Program Analysts and a Data Analyst into the Chancellor’s Office highest-priority initiatives, including Cal LAW, Nursing Expansion, Adult Education, Apprenticeship Pathways, and the Inland Empire Health Plan (IEHP) Demo Project.

Through collaborative discovery sessions and on-the-ground observation, KAIP surfaced several structural barriers:

  • Inconsistent project intake and tracking systems
  • Lack of standardized tools for knowledge transfer and program continuity
  • Ad hoc stakeholder engagement practices
  • Gaps in performance measurement and reporting

Turning Insight into Action

Operationalizing Strategy Across a Diverse Project Ecosystem, Preparing for What’s Next

Together, the Chancellor’s Office and KAIP transitioned from isolated project management to a unified portfolio approach. Across 12+ programs, KAIP introduced frameworks, tools, and support structures that turned ideas into coordinated execution.

Strategic Program Management

Cal LAW: Managed grant delivery to 21 colleges, implemented milestone tracking dashboards, and prepared legislative reports.

Nursing Expansion: Delivered legislative memos, funding analysis, and compliance documentation across three sub-programs.

Performance Evaluation & Knowledge Transfer

Standardized reporting templates for AB 89, Vision 2030 initiatives, and CAEP.

Created Knowledge Transfer Toolkits for Nursing, Allied Health, and Perkins—ensuring program continuity across staff transitions.

Stakeholder Engagement & Cross-Agency Collaboration

Facilitated interagency alignment for a California Dept. of Aging MOU, expanded to include the Labor & Workforce Development Agency.

Supported 400+ partner organizations through California Adult Education Program.

(CAEP) and English Language Learner (ELL) Healthcare Pathways initiatives.
Partnered with IEHP to enroll uninsured students into Medi-Cal and transform campuses into reimbursement-eligible entities.

A Culture of Collaboration

What began as a request for extra hands quickly evolved into a shift in mindset and method.

KAIP’s embedded model built cross-program visibility, mutual trust, and a shared operating language. Tools once used ad hoc became enterprise-wide resources.

Cultural Shifts

checkmark  From reactive triage to proactive planning

checkmark  From siloed spreadsheets to collaborative Teams workspaces

checkmark  From disconnected efforts to interconnected portfolios

What Changed—and Why It Mattered

KAIP’s partnership drove both measurable improvements and lasting transformation across the Chancellor’s Office portfolio:

The Road Ahead

As the Chancellor’s Office shifts from the 2017 Vision for Success to the 2024 Vision 2030 strategic plan, the operational backbone established through this partnership now serves as a launchpad for scalable transformation.

Initiatives like Apprenticeship Pathways, Adult Education Innovation, and CAEP now launch with confidence—backed by data, consistency, and engagement structures built for scale.

KAIP’s models are no longer program-specific—they are portfolio-ready.

Let’s Talk About What’s Next for You

Let’s Talk About What’s Next for You

Whether you’re managing statewide transformation or navigating the everyday complexity of public service delivery, we’re here to help.